Water Heater FAQs

  • How are heat pump water heaters different from tank electric/gas water heaters?

    While most water heaters rely on gas or electricity to generate heat, heat pump water heaters are different—in fact, these pumps don't generate any heat directly. Instead, they pull heat in from the air, which is then delivered to the unit's storage tank.

  • How do I go about selecting the right water heater for me?

    Click here to learn more about selecting the right water heater for you

  • How do I know if I need an electrical panel upgrade?

    With today's standard household appliances and technology, sometimes our current panel cannot keep up with everything. When transitioning into a heat pump water heater, most manufacturers would like for you to have a minimum 200 AMP panel that could accommodate a 30AMP breaker for most installati...

  • How is the heat pump water heater installed?

    A heat pump water heater would require either 120v or 240v power connected to a 30amp breaker directly from the breaker box to the desired water heater location. The water heater may sit flat on a concrete floor using a drip pan to secure the surrounding walls. All heat pump water heaters have a ...

  • What do I need to prep for in a fuel switch scenario?

    Depending on the location of the water heater, making sure we have clear access to the water heater and if power is required, having the electrical portion installed ready for the installation.

  • When do I know I need a new water heater?

    If your tank or heat pump water heater is more than 10 years old, it may be time to consider replacing it. With proper maintenance, your heater should last 10 to 15 years. Check your water heater's warranty for the most accurate timelines. Lastly, if you notice the water heater leaking, making lo...

  • Why should I select heat pump water heaters?

    Heat pump water heaters use electricity to move heat from one place to another instead of generating heat directly. Therefore, they can be two to three times more energy-efficient than conventional electric resistance water heaters. To move the heat, heat pumps work like a refrigerator in reverse.